Are you getting the error: HTP-998 on Netflix?
Here is the other part of this error, “We’re having trouble accessing these titles for you right now. Please try again later or select a different title.”
The error happens when you have internet issues that prevent you from streaming videos on the app.
It can also happen when you try to load movie suggestions or search for movies on the app.
In this guide, you will learn 7 different methods you can use to fix HTP-998 (We’re having trouble accessing these titles for you right now. Please try again later or select a different title.) on Netflix.
How To Fix HTP-998 Error Code On Netflix
To fix HTP-998 on Netflix, you need to improve your internet connection.
You also need to check if Netflix servers are down using this tool; if yes then you need to wait it out for at least 24 hours.
You can also try signing out and in of your Netflix account, this might also help reset other hidden errors.
Other troubleshooting guides include: restarting your device, closing any other apps that are open on your device, disabling VPN, updating your Netflix app, or contacting Netflix support.
Method 1: Improve your internet connection
The first thing you need to do to fix this error is to improve your internet connection.
You can do this by either switching to a faster network or even a mobile hotspot.
Doing this will make video suggestions and searches on Netflix load faster.
Method 2: Disable VPN
If your VPN is turned on while trying to access Netflix on your device then you should turn it off.
This is because the privacy features that most VPNs come with can interfere with Netflix especially when they bank on metrics from real locations.
To do this, close your Netflix app go to the VPN app on your device disconnect it, close and then open Netflix again.
Method 3: Update your Netflix app
You might be getting this HTP-998 error on Netflix because you have not updated the app in a while.
The reason why app updates are occasionally released by app developers is to fix glitches and sometimes improve the UI interface of the app.
To update your Netflix app, go to the App Store or Play Store depending on your device, search for Netflix, install any available updates, and re-launch the app.
Method 4: Re-log into your Netflix account
If updating your Netflix app did not work for you, you can try logging out and into your account.
This is a good way to clear in-app cache data; it has been reported to have helped a few people too.
To this, open your Netflix app, click on your profile picture in the top-right corner, scroll down to “Sign Out, and click on it.
Method 5: Closing other background apps that share your internet connection
Sometimes if you have a lot of apps open on one device and they are all sharing your internet connection, there may be some system interference.
So, closing all the other open apps besides Netflix or even turning off background data might help the app run smoothly.
Method 6: Restart your device
If methods 1-5 did not clear this issue for you, restarting the device that you are trying to access Netflix on might just be the solution.
You can do this by clicking on “Restart” on the start menu if you are using a computer or long-pressing on your smartphone’s power button and selecting “Restart”.
After restarting, you can now open your Netflix app to see if the error persists.
Method 7: Contact Netflix Support
Another method you can try is to contact Netflix support about this error code HTP 998.
There is no guarantee that they will be able to help you, but it doesn’t hurt to try.
You can contact them via their help website here.
And that is how to fix the HTP-998 error code on Netflix, and why it is happening.
In summary, you can fix the HTP-998 error on Netflix by either improving your internet connection, signing out and in of your Netflix account, restarting your device, closing any other apps that are open on your device, disabling VPN, updating your Netflix app, or even contacting tech support.
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